General Counselling Services respect your right to privacy while using this website and are committed to maintaining robust privacy protections for all users.
Any personal information which you volunteer when you visit our website when using our online contact form(s) will be treated with the highest standard of security and confidentiality.
Information We Collect
We collect “Non-Personal Information” and “Personal Information.”
Non-Personal Information includes statistical and other analytical information that cannot be used to personally identify you, such as anonymous usage data, user IP addresses, general demographic information we may collect, referring/exit pages and URLs, browser types, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.
Personal Information includes data that can identify you or can be used to identify or contact you such as names, phone numbers, addresses, email addresses, images, etc. Such data information is only collected from you if you voluntarily submit it to us.
To use our website you do not need to submit any personal information if you wish not to do so. If you do wish to submit your details via our website contact form(s) you are agreeing to us holding any personal data you submit. You are also agreeing to be contacted by phone or email by General Counselling Services.
First Party Cookies
These are cookies that are set by this website directly.
Third Party Cookies
These are cookies set on your machine by external websites whose services are used on this website. Cookies of this type are the sharing buttons across the website allowing visitors to share content onto social networks. Cookies are currently set by Social Networks such as Facebook, Twitter, Instagram, etc. In order to implement these buttons and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should check the respective policies of each of these websites to see how exactly they use your information and to find out how to opt out, or delete, such information.
Purposes for which we hold your Information
We do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We will process any Personal Data you provide to us for the following purposes: (a) to provide you with services you have requested; (b) to contact you if required in connection with your request or to respond to any communications you might send to us.
For general web browsing, certain information is recorded in the website log files which may include:
• The top level domain name from which you access the internet
• The IP address of the computer from which you access the website
• The date and time each computer accesses the website
• The pages accessed and the documents downloaded by each computer
• The type and version of the browsers being used to access the website
• The addresses of any third party web-pages which refer visitors to our website
• Keywords used in search engines and directories to find our website
• Keywords and phrases used to search our website
Your Personal Data is held on secure servers hosted by Blacknight Internet Solutions Ltd., Unit 12A Barrowside Business Park, Sleaty Road, Graiguecullen, County Carlow, Ireland. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.
This website is secured by Secure Sockets Layer (SSL) Certificate. SSL Certificates are small data files that digitally bind a cryptographic key to a website’s details. SSL Certificates are used to secure sensitive information submitted to a website such as credit card transactions, data transfer and logins.
Users Personal Data Rights
Users may exercise the following rights with regard to their personal data voluntarily submitted to this website:
1. The right to be informed
In compliance with the General Data Protection Regulation 2018 (GDPR), users have the right to be informed about the collection and use of their personal data submitted to our website.
This is transparent on our website forms prior to submitting your personal data in the form of a checkbox which is required to be ticked by the user otherwise the user will be unable to submit the data via the contact form(s).
2. The Right to Access
Users have the right to access their data being processed by the website owner at any time they may wish. Users also have the right to obtain disclosure regarding the processing and obtain a copy of their data being processed.
3. The Right to Rectification
On request, users have the right to verify the accuracy of their data and request for the data to be updated or amended.
4. The Right to Erasure (“The right to be Forgotten”)
Users have the right, under certain circumstances, to obtain the erasure of their data from the website owner.
5. The Right to Restrict Processing
Users have the right, under certain circumstances, to restrict the processing of their data.
6. The Right to Data Portability
Users have the right to receive their data in a structured, portable and machine readable format if they so wish and, if technically feasible, to have it transmitted to another controller without any hindrance. thereof.
7. The Right to Object
Users have the right, under certain circumstances, to object to the processing of their data.
8. The Right to Lodge a Complaint
Users have the right to bring a claim before their competent data protection authority should they not be afforded the above rights.
Personal data is retained for the time necessary to provide the service requested by the user and the user can always request that the data controller suspend or remove their data or until such service is complete between the owner and the user.
The Website owner may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn.
Furthermore, the website owner may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
At such time that the retention period expires, personal data shall be deleted. At and after such time, the right to access, the right to rectification, the right to erasure and the right to data portability cannot be enforced after deletion.
This website is not intended for individuals under the age of 13 years.
Thank you for visiting our website, we hope you have an enjoyable experience.